Efficient and Effective Feedback in the Online Classroom


Extract from Issue#5 of Teaching Tuesdays@CSU

All issues of Teaching Tuesdays can be accessed through the folder at this link.


Efficient and Effective Feedback in the Online Classroom

By Dr B Jean Mandernach

Source: https://www.magnapubs.com/magna-commons/?video=3216

(How to subscribe and login: Staff with a CSU email address can obtain the Magna Commons CSU subscription code from Ellen McIntyre elmcintyre@csu.edu.au)

“Effective feedback is a critical component of the learning process for online students. It serves an important role in keeping them motivated and engaged. Learn a set of strategies for reducing feedback’s burden while maintaining the high quality that contributes so much to students’ growth and learning.”

There is often a disconnection between the instructional activities that have the most impact on student learning and the activities that take up the most lecturer time. In the online environment where personalised individual feedback is so important, this seminar examines the barriers to implementation of effective feedback practices, the most prominent of these being the available time.

In this 60-minute seminar, Dr Mandernach draws on her background in communication to provide techniques to decrease the amount of time needed for providing feedback without sacrificing quality. The three broad categories discussed are:

  1. Time management
  2. Automation of repetitive feedback
  3. A holistic approach to feedback.

Feedback strategies include:

  1. Feedforward
  2. One-to-many
  3. Peer-to-peer
  4. Multimedia

Different media options are addressed, including the advice to coordinate with tech support at your own university.

Feedback support sources at CSU

To help you provide effective feedback to students, check out the following:

NORFOLK – the CSU paperless marking and feedback system

CSU Replay – an easy & effective way to create video feedback

Learning Technologies – the starting point for a range of feedback options

Technologies in Context: CSU Learning Exchange – a searchable database to promote online learning and teaching strategies

The CSU wiki – a faculty-based source of learning and teaching information and strategies

Feedback on assessment – providing effective and efficient assessment feedback and developing marking rubrics

and Further Reading on feedback – prompts to further your own research